In "A Hot Cocoa Christmas," Haley is beloved in her community of Winterstone for acts of kindness ranging from managing The Hope Chest to directing the children's choir. Haley is also the daughter of one of Winterstone's wealthiest residents Leona Lloyd. Despite Haley's down-to-earth demeanor, she is financially set as Leona's only heir – information she fails to share with new love interest Claud, an artsy, hopeless romantic. Haley introduces herself to Claud as "Haley Logan," raised by a single, struggling mom, a small fib that becomes a complication when Claud and his team present an ad pitch to Leona that includes a photo of Claud's new girlfriend…Haley! Secrets are revealed and relationships ruffled, but Christmas is coming and miracles do happen.